Entrance, exit pass and dispatch of vessels programming in the Organized Port;

Opening vessel’s call in the Siscomex Cargo System (Federal Custom) informing the cargoes to be moved;

Arrival vessel’s communication to the authorities in general via “Port System Without Paper” (PSP System);

Issuance necessary documentation for loading and discharging operations (Mates Recipts, BL, Cargo Manifest, Statement of Facts, etc.)

Procedures for the issuance/renewal of certificates in general with the authorities (Port Capitaincy, Federal Police, Anvisa, etc.)

Request and inspection follow-up to remove vessels deficiencies/requirements imposed by the Port State Control – PSC/Anvisa;

Contracting and coordination of operational services (pilotage, tugboats, boats and cars.);

Management of crew members.

Program the ship in and out of the organized port, coordinating and providing the pilotage services, tugboats, speedboats, etc...

Provide crew and passenger information to local and Immigration Authorities

Ensure ship documentation is in compliance with international regulations prior to Customs inspection.

Preparation of the quarantine pre-arrival report (QPAR), which provides details about the crew, the ship's previous route and any deaths or illnesses that may have occurred during the voyage.

Notify Customs of arrival of ship and report cargo on board.
Provide all logistics involved in the provision of food, water and fuel (Lubricants, MDO and IFO) for vessels.

Provide to the manifest stowage planner, detailed information on the cargo to be handled.

Handle dockers and port / terminal operators with regard to the safe handling of containers, solid, bulk and bulk liquids, while ensuring that the ship's Master is aware of requirements on shore.

Organize / coordinate vessel crew changes, associated immigration documents and agreements and also provide flight and hotel reservations.

Crew payment and cash delivery to the Mater (Cash to Master).

Contracting services to the ship including repair and maintenance.

Opening of scale in SISCOMEX Cargo (Federal Customs), informing the cargoes to be moved (if any).

Communication of arrival of the vessel to the Port thru PSP ( Paperless Port System).

Procedure for issuing / renewing the Certificate of Free Practice with ANVISA.

Procedure for issuing / renewing the Sanitary Control Certificate with ANVISA.

Request and follow-up inspection to obtain from the Port Authority the Certificate of Conformity.

Procedures with the Port Authority to obtain the minimum safe manning certificate ( CTS ).

Procedures with the Port Authority to obtain the AIT.

Request and follow-up inspection for the removal of deficiencies imposed by the "PSC" (Port State Control).

Procedures with the Port Authority to open the crew log (Crewing Roll).

Procedures with ANATEL to obtain Radio License.

Issuance of all documentation relevant to the operation such as: Mate´s Receipt, Bill Of Lading, Cargo Manifest, Statement Of Facts, etc.

Provide transportation by car, speedboat or any other type of transport, including crew accompaniment to doctors and hospitals or any other shore needs, as well as crew locomotion boats for vessels in anchorage areas.

Hire shore staff for painting and ship repairs, including washing and preparing holds for loading grain or other special cargo.

Link ship to port / terminal by monitoring vessels.